1)This e-voucher is non-refundable and cannot be exchanged for cash. 2)The management retains the right to reject any e-voucher that has been tampered with or found in any way unacceptable. 3)We are not responsible if an e-Voucher is lost, stolen, damaged, or destroyed and no replacement will be provided in these circumstances. 4)Not applicable for Online Purchases. 5)Redemption can be made at all Russell Taylors outlets.