B2B/Corporate

• I am merchant/brand/retailer and want to sell my gift cards?
• I want to offer them to our team, for marketing, give-aways, incentives?
• I would like to do a bulk purchase

FAQs

• Are all these brands genuine/original?
• How do you get these discounts, rebates and cashbacks?
• How to redeem gift voucher code or gift cards?
• How to use or redeem a gift brand voucher?
• I didn't get my voucher (gift card code) yet, its been few minutes!
• I have placed the order for a gift voucher. Will I get a physical voucher delivered to my address?
• Is there any validity for gift vouchers?
• What are gift vouchers or gift card codes?
• Why can't I buy directly from the respective brand?
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Gifto 101

• Can I get a physical gift card mailed or couriered to an address?
• What does Gifto mean?
• What is Gifto?
• Where do you get these thousands of gift cards from?
• Why are there multiple products/variants from brand x?
• why should I buy from Gifto?

Mobile topup

• Can I use Gifto to topup post-paid accounts, landlines?
• How can I send top-up?
• How to send a batch of top-ups or do it in bulk (many numbers)?
• I cannot send the top up
• I don't know which mobile operator to select?
• Why can't I send a higher top-up amount?

Others/Miscellaneous

• What are real-time & delayed gifts?

Payments

• Can I pay via bank transfer (wire) or cash?
• What is service/convenience fee?
• What payment methods are accepted?
• Which rate does Gifto use to convert money from X to Y currency?

Troubleshooting

• I paid few seconds ago but didn't get the voucher code?
• What if I haven’t received my voucher details?
• What if my gift card/voucher is stolen/there is fraud detected?
• When I try to redeem the voucher I get an “Invalid/Used” message. Why?