Each voucher is valid for a single transaction. All gift cards are non-refundable and not exchangeable for cash. Our Exchange policy lasts 14 days. You will have 14 days from the date of purchase to exchange the product. To be eligible for an exchange, your products must be unused and in the same condition that you received it. For more information, you may contact us at +65 8756 7200 or email us at [email protected].